A smart city platform

A design that enables seamless management of intelligent environments for the smart city initiatives of Bangkok.

A smart city platform

lightbulbIn a nutshell

A smart city platform that enables users control over an entire city and its complex ecosystem. yuj designed interconnected microsystems between the city, residents and its staff to ensure continuous and interdependent functionality, preventing any breakdown. The platform’s beauty lies in its seamless communication, efficient problem-solving, and the system's quick learning empowering users to make decisions based on factual insights.

yoddha nutshell

lightbulb In a nutshell

A smart city platform that enables users control over an entire city and its complex ecosystem. yuj designed interconnected microsystems between the city, residents and its staff to ensure continuous and interdependent functionality, preventing any breakdown. The platform’s beauty lies in its seamless communication, efficient problem-solving, and the system's quick learning empowering users to make decisions based on factual insights.

Identify the problem

It was crucial to treat the entire ecosystem as a singular living, breathing space. A system where every physical, digital and human interaction has to be interconnected. The users were facility managers, security staff and the city as a whole.

yuj performed a thorough research to understand their mental model, emotional pattern. 100+ hours were spent talking to the residents, the working staff, facility managers and all those who contributed directly and indirectly.

Anurak, 42

Facility Manager

I want to give the residents the best experience which means providing proactive strategies to real-time insights.

Challenges
  • Lack of instant insights hinders proactive decision-making, making work more responsive than strategic.
  • Feeling less empowered
Challenges
  • Lack of instant insights hinders proactive decision-making, making work more responsive than strategic.
  • Feeling less empowered
Niran, 45

Security Guard

I want to efficiently ensure security but due to lack of structured systems, my work is unpredictable and time-consuming.

Challenges
  • Lack of clear communication and structured planning results in unexpected tasks & time-consuming responsibilities.
  • Feeling frustrated
Challenges
  • Lack of clear communication and structured planning results in unexpected tasks & time-consuming responsibilities.
  • Feeling frustrated

Crafting the design strategy

A system that discovers the WHY of a problem is an intelligent system, which became the main theme while crafting designs and letting technology surface data for the users.

lightbulbHolistic connections

The overall idea behind the design is to focus on 'Why' things go wrong, enabling the system to learn from it and provide 'Proactive' solutions the next time. Where it automatically improves conditions by learning and providing the right information.

Each element in the design is focused on establishing holistic connections with all micro-systems and users across the entire eco-system.

lightbulbDesign inspiration

The intricate smart system complexity, combined with the objective to simplify for the users, prompted to draw inspiration from a Jellyfish. Like the jellyfish's tentacles functioning as distinct nervous systems, yuj designed integrated user dashboards as the city's central nervous system. The beauty of the design lies in the fluid flow of multiple streams of communication and the system’s ability to solve problems efficiently.

search heartVisual storytelling

The team addressed as many senses possible through the concept, interactions and visual language of this platform. It weaves together an experience of a smart concept and an intuitive human interaction, asserting the idea of the smart city as a breathing, living space. The application uses just the right amount of interactions, so as to avoid overwhelming the user.

holistic con

Crafting the design strategy

A system that discovers the WHY of a problem is an intelligent system, which became the main theme while crafting designs and letting technology surface data for the users.

Holistic connections
lightbulbHolistic connections

The overall idea behind the design is to focus on 'Why' things go wrong, enabling the system to learn from it and provide 'Proactive' solutions the next time. Where it automatically improves conditions by learning and providing the right information.

Each element in the design is focused on establishing holistic connections with all micro-systems and users across the entire eco-system.

lightbulbDesign inspiration

The intricate smart system complexity, combined with the objective to simplify for the users, prompted to draw inspiration from a Jellyfish. Like the jellyfish's tentacles functioning as distinct nervous systems, yuj designed integrated user dashboards as the city's central nervous system. The beauty of the design lies in the fluid flow of multiple streams of communication and the system’s ability to solve problems efficiently.

search heartVisual storytelling

The team addressed as many senses possible through the concept, interactions and visual language of this platform. It weaves together an experience of a smart concept and an intuitive human interaction, asserting the idea of the smart city as a breathing, living space. The application uses just the right amount of interactions, so as to avoid overwhelming the user.

The outcome

  • The design centralizes views that act as a central nervous system, focusing on the primary tasks, empowering user control.
  • The system learns quickly on its own and from others which enables users to make informed decisions based on pure facts.
yoddha project
yoddha project
  • Created multi-directional communication channels for proactive planning and problem-solving, motivating users to turn negatives into positives.
  • Users received productive data with system-suggested options based on past success, while retaining their choice.

Impact by Design

The integration of user-driven features directly derived from their needs has resulted in a substantial boost in user engagement

Workflow orchestration increased situational awareness for agile response

Increased operational and management efficiency, optimising human capital costs

Secure, reliable and future proof implying, trustworthy and stable systems

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