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Lead User Experience Researcher

We are looking for an expert user research professional to join our user experience research and design practice. You will lead the research projects that will form the basis of revising new products based on your findings. This role is an exceptional opportunity for anyone passionate about creating informed product solutions.

Reporting to: Design Director/Principal/Lead UX (as per project requirement)
Experience: 5 years
mode of work Remote or Pune

Critical selection criteria:

  • Minimum 5 years of experience leading and conducting diverse user research methodologies.
  • Able to join within 10-15 days on a contract, freelance, or full-time basis
  • Deep understanding of user-centred design (UCD) and integrating insights into product development.
  • Proven track record with a rock-solid portfolio featuring UCD artefacts.
  • Proficiency in contextual inquiries, usability testing, surveys, and task analysis.
  • Strong ability to analyze and synthesize both qualitative and quantitative data into actionable insights.
  • Proven record of transforming research data into strategic recommendations for product and design teams.
  • Demonstrated ability to manage multiple research projects (B2B, B2E, websites, web applications, mobile devices) in fast-paced environments.
  • Ability to adopt emerging UX research trends and refine research practices.
  • Exceptional stakeholder management and communication skills.

You will work on:?

  • Define research goals and objectives through discussions with client stakeholders.
  • Investigate user needs, goals, tasks, and their impact on workflow.
  • Evaluate usability through testing and report findings.
  • Turn insights into practical design recommendations.
  • Collaborate with different teams, sharing project progress and findings.
  • Work with designers, product teams, and management to define product requirements.
  • Contribute to research proposals, methods, and systems.

You will love the role if you have:?

  • Define research goals and objectives through discussions with client stakeholders.
  • Investigate user needs, goals, tasks, and their impact on workflow.
  • Evaluate usability through testing and report findings.
  • Turn insights into practical design recommendations.
  • Collaborate with different teams, sharing project progress and findings.
  • Work with designers, product teams, and management to define product requirements.
  • Contribute to research proposals, methods, and systems.
  • Experience in various user research methods (Qualitative and Quantitative).
  • Ability to independently plan and conduct UX Design activities.
  • 5+ years of experience in user research, user interface design, or related fields.
  • Familiarity with consulting or corporate environments.
  • Strong communication, organization, and time management skills.
  • Excellent presentation skills (in PowerPoint and spoken form).
  • Understanding of the software development lifecycle.
  • Prefer candidates who hold a bachelor’s or master’s degree (BDes / MDes/ BE/ BTech) or a Bachelor’s degree in psychology, cognitive science, Human Factors, HCI, or a similar field.
  • Bonus: Proven ability to lead multiple research projects and teams.

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