In A Nutshell

Eureka Forbes (EFL) is a major provider of health and safety products for homes and offices. A brand synonymous to high-quality water purifiers in India, is focused on offering an enhanced IoT-enabled experience for its customers. YUJ Designs has partnered with EFL to deliver a digitally connected experience that helps the customers use the products remotely, stay informed about the products they are using and its benefits to their health.

Aquaguard image
Future Ready

Future-ready Smart App

The connected app provides value of convenience and displays value of care -
a connected app + appliance that helps them make healthier choices. EFL is aiming to be the front-runners in technology innovation in the water purifier category. It is a first step towards connecting all home appliances on a single app, to create smart spaces.

lady looking at phone
Mobile experience

Experience Enhancement

The vision for the connected app was to deliver simplified and seamless experiences keeping the users needs at the core.

  • Real-time contextual data of quality of water, device working condition, minerals in the water, amount of water consumed, at the tap of a finger, helps induce healthier lifestyle habits in users.
  • Accurate and timely remote defect detection through the app reduces appliance downtime. The app maintains
    a record, notifies and even reminds the user predicting maintenance of the device. The app tracks lifespan of product parts, finds spare parts and manages annual maintenance contract.
  • The app lends users easy and faster access to a 24/7 support for the device being used.

Impact of Design

  • Icon 1

    Maintenance related revenue up by 1Cr per month.

  • Icon 2

    Within 3 months from the launch, the app has been downloaded by 1.5 lac users.

  • Icon 3

    500+ cross-sell & up-sell leads generated.

  • Icon 4

    The app saved Rs.30 Lacs on call-centre costs.

Family

In A Nutshell

Eureka Forbes (EFL) is a major provider of health and safety products for homes and offices. A brand synonymous to high-quality water purifiers in India, is focused on offering an enhanced IoT-enabled experience for its customers. YUJ Designs has partnered with EFL to deliver a digitally connected experience that helps the customers use the products remotely, stay informed about the products they are using and its benefits to their health.

Aquaguard image

Future-ready Smart App

The connected app provides value of convenience and displays value of care - a connected app + appliance that helps them make healthier choices. EFL is aiming to be the front-runners in technology innovation in the water purifier category. It is a first step towards connecting all home appliances on a single app, to create smart spaces.

Future Ready

Experience Enhancement

The vision for the connected app was to deliver simplified and seamless experiences keeping the users needs at the core.

  • Real-time contextual data of quality of water, device working condition, minerals in the water, amount of water consumed, at the tap of a finger, helps induce healthier lifestyle habits in users.
  • Accurate and timely remote defect detection through the app reduces appliance downtime. The app maintains a record, notifies and even reminds the user predicting maintenance of the device. The app tracks lifespan of product parts, finds spare parts and manages annual maintenance contract.
  • The app lends users easy and faster access to a 24/7 support for the device being used.
Mobile experience

Impact of Design

  • Icon 1

    Maintenance related revenue up by 1Cr per month.

  • Icon 2

    Within 3 months from the launch, the app has been downloaded by 1.5 lac users.

  • Icon 3

    500+ cross-sell & up-sell leads generated.

  • Icon 4

    The app saved Rs.30 Lacs on call-centre costs.

Family
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